Frequently Asked Questions
What is WholeCare Mobile Advanced Wound Care?
WholeCare provides advanced wound care services directly to patients in their homes and residential care settings. Our goal is to make specialized wound care convenient, personalized, and accessible.
What types of wounds do you treat?
We evaluate and treat a variety of acute and chronic wounds, including diabetic wounds, pressure injuries, venous and arterial ulcers, surgical wounds, traumatic wounds, and other difficult-to-heal wounds.
Who can receive mobile wound care?
Our services may be appropriate for patients who have chronic or complex wounds, limited mobility, difficulty traveling to appointments, or who would benefit from receiving specialized wound care in their place of residence.
Where do you provide wound care?
Depending on service availability, care may be provided in private residences, personal care homes, assisted living communities, independent living communities, and skilled nursing facilities.
How do I schedule an appointment?
You can contact WholeCare directly or use the Schedule a Visit option on our website. Our team will help determine the next steps.
How often will a wound care specialist visit me?
Visit frequency varies depending on the type and severity of the wound, your treatment plan, and how the wound responds to care.
What wound care treatments do you offer?
Treatment may include advanced dressings, wound debridement, compression therapy, pressure offloading, skin substitutes and biological products, nutritional support, and other evidence-based therapies when clinically appropriate.
What is wound debridement?
Wound debridement is the removal of dead, damaged, or unhealthy tissue from a wound to support the healing process. Your clinician will determine whether debridement is appropriate.
Do you provide diabetic wound care?
Yes. We provide wound assessment and treatment for appropriate patients with diabetic wounds, including strategies designed to reduce pressure and support healing.
Do you provide education for patients and caregivers?
Yes. Patient and caregiver education is an important part of our approach. We provide guidance on wound care, prevention, pressure relief, nutrition, and other factors that may support healing.
Do you accept insurance?
Insurance coverage varies by plan and service. Contact our office with your insurance information so our team can help verify available coverage and discuss your options.
Will I have any out-of-pocket costs?
Your responsibility will depend on your insurance plan, deductible, copayment, coinsurance, and the services provided. Our team can help you understand available information about your coverage.
How can a healthcare provider refer a patient?
Healthcare professionals can use the Refer a Patient option on our website or contact WholeCare directly to begin the referral process.
Do you work with home health agencies?
Yes. WholeCare can collaborate with home health agencies and other members of a patient’s care team to support coordinated wound management.
Do you partner with primary care and specialty practices?
Yes. We work collaboratively with referring providers and other healthcare professionals involved in the patient’s care.
How do you keep referring providers informed?
Our team coordinates with appropriate members of the patient’s care team and provides relevant updates to help support continuity of care.
Contact Us
Need Whole Care Services?
We're Here to Help
Whether you need advanced wound care for yourself, a loved one, or a patient, our experienced team is ready to provide compassionate and personalized care where it is needed most.
Phone
(678) 469-3584
(717) 992-3459
info@wholecaresg.org
Fax
(717) 617- 0066
Service Area
Central Pennsylvania Region
Hours
Mon-Fri: 8AM-6PM | 24/7 Emergency
Request WholeCare services
Complete the form below, and a member of our care team will contact you to discuss your wound care needs.